Ratings & Reviews

Overall Rating

(126 reviews)
85.7% of customers recommend this property

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Resident Reviews

submitted by Eric T. - |Recommended: YesNice apartment that is on the upswing — The apartment is nice and the layout is great. Maintenance is never an issue and the staff are extremely nice, responsive and professional. The clubhouse is beautiful. You will easily notice the complex is constantly upgrading. The pool area, Amazon lockers and parking lot are all up-to-date. The quality of the amenities make you feel modern and appreciative for updated living.
submitted by Milla B. - |Recommended: YesEverything is good — I ll invite them and show how is great my place
submitted by Deborah P. - |Recommended: YesGood Place to Make Your Home — Franklin Commons Apartment-Homes is a great place to live. The rooms are spacious and in an open floor plan. The spacious grounds are well maintained. The maintenance people and the staff are very professional.
submitted by Olgi D. - |Recommended: NoVery slow for property update — Ever since AION management took over the apartment complex things have gone down. There has been a pot hole taking up a parking spot for the past 6 months, which has been reported to the office by numerous residents and it is still not taken care of. Gym equipment is not updated and continues to break down a lot. Takes a couple of weeks for something to be done. The computer lab had a printer that broke down and when I asked the staff when it was going to be repaired they said that they did not have immediate plans to fix it because they wanted to knock the computer lab out and make the gym bigger. For months - almost a year there was no printer but eventually they came around to fixing it. Last year I took out my trash at 8 02pm and the people collecting the trash left a passive aggressive note at my door. I found this completely unprofessional and rude, especially when I saw them once speeding around the complex and dropping trash off the side of the road at this occurrence I did report it to the office . I do not like the layout of the apartment. I tried putting up a doggy gate in my hallway but I couldn't because the walls are uneven. There's only 1 draw in the kitchen. Maintenance can be a hit or miss. Some orders are taken care of efficiently and immediately. For some orders I have to call maintenance back to fix it again the bathroom ceiling leaks so every couple of months I have to call someone back to fix it put a band-aid on it . The staff at the office are very friendly and do whatever they can in their power to make things right but it seems like they are limited. Before AION management, the staff had more access to things so they were able to take care of things immediately. When I first moved into Franklin Commons it seemed great but when this new company took over there were just more fees and didn't seem very community friendly.
submitted by Chinmay M. - |Recommended: YesBest community to live with good service accomodation — Best living option
submitted by Lola F. - |Recommended: YesI enjoy it here — It's truly effortless.
submitted by Fredrick H. - |Recommended: NoReview — We love the maintenance staff, only true complaint is the location of the 40 yard dumpsters the after hours dumping and the smell this was never a problem tell the were placed in that location. Put them next to the leasing off and see how long this would last. you can put 50.00 cameras to see who is doing this. Both my wife and I have call the office sent photos of the people nothing was done the same people are still dumping.
submitted by Kairav M. - |Recommended: YesBeen living here for 3.5 years. good communnity — Spacious apartments 1 BHK , plenty of natural light and ventilation. ample of parking space. laundry rooms have recently been dirty and not managed the way they used to be managed before.
submitted by Kathryn C. - |Recommended: YesFranklin Commons — Private entrances are great
submitted by Manibabu C. - |Recommended: NoProperty is well maintained and good community. But rent is expensive and some families are not moving out due to this reason. — I tell them this is great community but rents are high. I recommended to many friends but they are not interested to move here due to expensive rents.
submitted by Jacob S. - |Recommended: YesLove our home. — Mostly quite, great location, friendly staff, and safe place to live.
submitted by Rahul P. - |Recommended: YesGreat location and surroundings with ample parking place — Great open place with new and better staff and also quick response on maintenance.....
submitted by Mara G. - |Recommended: YesNice, old buildings, but reasonable prices — Nice, good amenities, old buildings, but reasonable prices
submitted by Samantha - |Recommended: YesA place to call home — Moved in just few months ago, absolutely love my new home. Pool is amazing. Office staff is the best. Looking forward to the annual pool party. My neighbors are also very friendly
submitted by Melanie G. - |Recommended: YesRent is getting high, slow to respond — Our first year living at FC was wonderful but now, we have two neighbors who scream constantly, the maintenance building is directly across from our apartment and they stand outside smoking often, and the rent was recently raised but seemingly isn't going towards anything. I would have been okay with the rise in rent had our issues with our air conditioner been fixed within 4 weeks. Our air stopped working in the beginning of May and it is now the end of May and after being told it would be fixed when the part came in, it's been pushed back without reason. We had a bedroom unit installed but that doesn't help our dog during the day when he is in the apartment alone, unless we kept him locked in the bedroom. Hopefully it gets fixed before it gets even hotter. If the rent goes up again next year, we will definitely be looking for another residence as we only have a one bedroom and it's already more expensive than the surrounding apartment complexes.

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