Ratings & Reviews

Overall Rating

4(62 reviews)82.3% of customers recommend this property

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Resident Reviews

It's a beautiful and friendly area. submitted by Britni W. - |Recommended: YesThe apartments are a great size for two people, but unfortunately there isn't enough parking for all the residents.
response from property -Dear Britni- Thank you for sharing your experience with Franklin Commons! I am thrilled to hear that you are pleased with the size of your apartment. I am sorry to hear that you feel the parking is inadequate. At the time the community was built, the approximately 1100 spots throughout the community were more than ample. However, it is quite common for today's households to have 2-4 cars each. Please report any disabled or abandoned vehicles you may notice to the leasing office so that we can address any extras. Thank you!
Quiet neighborhoodsubmitted by Sara D. - |Recommended: YesThe walls are too thin, you hear everything that your neighbors do other than that, it's a nice area to live in
response from property -Dear Sara- Thanks for sharing your thoughts and review with us! I agree that Bensalem is a wonderful area to live in- shopping and excellent restaurants close by, great school district, and close enough to the city to enjoy all that Philly has to offer. We look forward to your continued residency- make sure you join us for the Resident Events we hold several times each month. Thanks again, Sara!
Best One Two Bedroom Apartments in the entire Bucks Countysubmitted by Mayank B. - |Recommended: YesFranklin Commons is not one of the Best but only the best Apartment Complex in the entire Bucks county area I have ever seen. Neat and spacious Bedrooms, immediate customer service and very friendly staff. Nice play area for Kids and adults and also they have a separate space for Pets. I will definitely recommend these Apartments to everyone looking for one and two bedroom apartments.
response from property -Dear Mayank- Thank you for sharing such a great experience at Franklin Commons! I am thrilled to hear that you have enjoyed your time with us and that you will recommend us to a friend. Please be sure to join us for our Resident Events each month- a great time to meet neighbors and interact with your Franklin Commons Team. Thanks again!
Pricey datedsubmitted by Frances C. - |Recommended: NoApartments are dated and are not energy efficient. Management has no appreciation for long time responsible renters. Parking is limited and incentives are provided on the renters cost such as valet trash pick up. Management has spent money on pool renovations and dog parks rather than updated existing units unless charging renters more monthly .
response from property -Dear Frances- Thank you for your feedback regarding the community and the on-going improvements. We are pleased with the work that has been completed, and are excited to finish the renovations to the apartments that hadn't previously received an update. You are correct that the upgraded apartment homes are available at a rental amount higher than those with less recent improvements. A similar comparison could be made to purchasing a home- one that is more dated would be less expensive than a home with all the bells and whistles. We encourage you to take a look at the renovations. If you are interested in living in a home with the modern finishes, we are happy to discuss the availability with you. Thanks again for sharing your thoughts with us! Warmly, Your Franklin Commons Team
I love the propertysubmitted by Peggy H. - |Recommended: YesI would tell them it is a great complex to live at
response from property -Dear Peggy- Thank you for your great feedback! I am thrilled to hear that you are content and comfortable in your home. Please be sure to join us for our resident events and help us celebrate what a fantastic community we have! We look forward to your continued residency.
It's oksubmitted by Maureen H. - |Recommended: NoWalls are extremely thin. Can hear everything going on upstairs as if in same room, including sex. It's embarrassing.
response from property -Dear Maureen- Thank you for sharing your experience with Franklin Commons. Based on your feedback, it sounds as though you have had a great experience so far! I am sorry to hear that you are disturbed by neighbors. In my experience, residents are often not aware that they are making noise that can be heard by others. Please feel free to contact the Management Office if you need any assistance- we are here to help!
A submitted by Muhammad B. - |Recommended: YesExcellent Place
response from property -Dear Muhammad- Thank you so much for the feedback! I am thrilled to see that you have been so happy with Franklin Commons! We look forward to seeing you at our Resident Events each month. LIKE us on Facebook to stay connected to all the exciting events and updates. Thanks again!
Love this placesubmitted by Jason R. - |Recommended: YesFriendly community with great employees
response from property -Hello Jason! Thank you for sharing your experience with the team at Franklin Commons. I am thrilled to hear that you have had such a positive stay with us. Please let us know if there is anything we can do to assist you.
The property appears to be getting better. Grass could be cut moresubmitted by Julie H. - |Recommended: YesI do like living in Franklin Commons but I think maintenance quality and timliness needs improvement. The pool needs to be cleaned more and the grass cut more.
response from property -Hello Julie! I am so happy to hear that you are noticing an improvement at Franklin Commons! We are dedicated to continue to improve your experience, and welcome your feedback. We are working very hard to improve the speed and efficiency of our Maintenance Team- we know how important maintenance-free living is for all of our residents. Additionally, we have addressed the concerns with the cleanliness of the pool and will be able to improve that as well. We do have a schedule with our landscapers, and we all agree that they are very prompt with service. We have had a lot of rain lately, which does cause the grass to grow even more. Overall I am so happy to hear that you are content in your home. Please let us know if there is anything further we can do to assist you.
Best apartment's in this area.submitted by Ashok P. - |Recommended: YesBest apartment's in this area. Feel like home.
response from property -Thank you so much for the kind words. We are thrilled to hear that you are happy in your home! Looking forward to seeing you at Resident Events- details coming soon!
Old. Good management. Noisy or not based on your neighbors. submitted by Youran F. - |Recommended: YesIt is nice apartment with good management if you don't care the old buildings. The silent and clean environment is based on your neighbors especially the upstairs. I recommend it when the renting price is not high.
response from property -Thank you for taking the time to share your thoughts and experiences at Franklin Commons. We are thrilled to hear that you find both your apartment and the Management Team to be pleasant. We look forward to getting to know you better at our Resident Events- details coming soon!
Its Nice but need to fix some of the thingssubmitted by Anil K. - |Recommended: YesOver all its nice experience, but need some to fix some issues.
response from property -Thank you for sharing your thoughts. I would love to hear which areas you feel could be improved. Kindly stop by and discuss your thoughts with us. We are always happy to help!
Cleansubmitted by Ruby F. - |Recommended: NoOk
response from property -Would love to hear about the areas of improvement you would like to see. You mention that the community is clean and well maintained, however you marked that you would not recommend it to others. What can we do to improve your stay with us?
Parking and Tennis courtsubmitted by Rajavardhan M. - |Recommended: YesIt will be great if you guys allocate a reserved parking for each building getting hard time for slot. As well i send many request about refilling cracks in tennis courts
response from property -Thank you for sharing your thoughts! We can certainly consider reserved parking spots. Please send any specific ideas to me via email at FranklinCommons.PM@AionManagement.com. We have also discussed the cracks in the tennis courts, and will be making a decision shortly. Please let me know if there is anything further I can do to improve your experience in our community.
Review1submitted by Christopher F. - |Recommended: YesExcellent value for the rent money, great swimming pool and landscaped areas. Although maintenance does respond very quickly to requests for service, their solutions to the problems are merely Band-Aid fixes due to the aging property.
response from property -Hello Christopher! So glad to hear that you are enjoying the swimming pool and beautiful landscaping. Have you been to the Summer Kitchen behind the Clubhouse? Be sure to check out the patio and let me know your thoughts. We are also making major changes to improve the response from the Maintenance Team so that instead of band-aids, they are able to make real and lasting repairs. Please let me know if you need my assistance by emailing me at FranklinCommons.PM@AionManagement.com. Thanks again!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Franklin Commons Apartment Homes, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Franklin Commons Apartment Homes, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose