Ratings & Reviews

Overall Rating

4
(230 reviews)
84.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Christina D. - |Recommended: NoToo expensive — The girls that work in the office A ➕.
submitted by Susan D. - |Recommended: YesI am very satisfied — Living at Franklin Commons has lived up to my expectations
submitted by Srilatha P. - |Recommended: YesOk to leave — Not so good not so bad . You will have your good time
submitted by Patricia C. - |Recommended: NoIts ok — Walls are paper thin, I can hear the neighbors talking at normal tone. Windows incredibly drafty. Staff friendly, maintenance takes a while but eventually gets things done. Friendly neighbors, but people seem to have same complaints. All in all, basic apartment living expierence.
submitted by Lindsay M. - |Recommended: NoNa — Na
submitted by Steven M. - |Recommended: YesWonderful — Very clean and very professional
submitted by Kamiah M. - |Recommended: YesPros Cons of Living at Franklin Commons — Overall, it’s nice living here and I like the office staff especially Melissa and Esmeralda however, I constantly hear my neighbors fighting and yelling because the walls are so thin, the police show up frequently to their house, and I can also smell weed in my living room a lot of the time which I don’t like at all because of how the vents are set up between the apartments. If your neighbors are messy, you are guaranteed to have mice, regardless of how clean you are I’m a neat freak . I can’t even store food snacks in my bottom cabinets because the mice run through it and poop everywhere. Additionally, it’s really hard to get maintenance done in a timely fashion because I work from home during the day and the office said that the maintenance team is unable to schedule a time to come and that they need to be able to just show up whenever throughout the day regardless of the amount of notice provided to try and coordinate with the office . This is really difficult and at times frustrating as I am in video meetings most of the day and can’t have the noise from maintenance in the background. It would be nice if they could work with me to schedule a maintenance appointment so that I can make sure that I don’t schedule meetings during that time.
submitted by Margaret B. - |Recommended: YesLovely Home — Living here is very calming. There’s a sense of security and community at this complex that can be very hard to fine. Amenities are always up to par and living spaces are large and have a great layout flow
submitted by Mary H. - |Recommended: YesWe love it here, quiet peaceful outside — We absolutely love it
submitted by Margaret R. - |Recommended: YesBeautifully kept grounds — I have been here for 20 months and have never been happier. I have a 1 bedroom renovated ground floor apartment. It is spacious with huge closets and lots of natural light. I would also like to recognize my recent maintenance experience. The bathroom sink drain was clogged. Tom Higgins spent almost 3 hours clearing a huge clog and replaced pipes. He was very pleasant and took his time to get the job done right.
submitted by Dorothyann H. - |Recommended: YesNice place — Ladies at the front desk are very helpful Tabatha has been very helpful if you need anything she’s really on top of it Melissa has been great Esmeralda has been great assistant manager there were some issues I had when I first moved in but the manager Jamie told me to send over a list of items and she will take care of it I haven’t gotten to it yet but I really like living here could use some feedback from some residents . There’s a few things that need management’s attention, the grill area the grills need to be maintained by cleaning person the grills need cleaning once a week the are need to be updated chairs and the tables are coming apart cleaned a swept make residents aware to clean the area when they are done and the don’t The front doors are horrible. Thanks
submitted by Jackeline C. - |Recommended: NoMediocre — If you live on the first floor you literally can hear every creek and step of the person living above you. Its not only the heavy footing and every other noise that transfers over but the lack of insulation, there is none. At first maintenance was great but now I have to wait months to get service if I get any at all. Ive requested services several times and nothing. Its a below average experience. The staff fails to answer phones after 5pm but are supposed to be available and open until 6pm. As a busy professional the only time I have to call is after 5 and I can never get through to anyone.
submitted by Jennifer M. - |Recommended: YesBeautifully updated, modern apartments. — Mostly quiet, well kept grounds throughout this complex. Plenty of parking and it's pet friendly so lots of friendly animal lovers and families. There are little inconvienences here and there i.e. gps is not always accurate for food delivery , as expected with any apartment, but nothing that I would consider a real problem. Overall a very nice place to live.
submitted by Katerine T. - |Recommended: YesLove my apartment — The unit was very clean upon move in day and i was very impressed with the quality of the fixtures, appliances, etc. Because of this, I immediately felt comfortable and at home. The community is quiet and welcoming, and the staff is friendly and willing to help with any issues.
submitted by Seana R. - |Recommended: YesSatisfactory — Thought there was a snafu between the apartment I saw, applied for and actually moved into, I have grown to like it more and more as time passes. However, I think it's really imperative to be able to see the space prior to moving in to avoid any hiccups. All in all, it is still significantly better than neighboring complexes.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Franklin Commons Apartment Homes, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Franklin Commons Apartment Homes, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose