Ratings & Reviews

Overall Rating

4(67 reviews)83.6% of customers recommend this property

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Resident Reviews

Maachalisubmitted by Mariely A. - |Recommended: YesIs very quiet
Nice apartment that is on the upswingsubmitted by Eric T. - |Recommended: YesThe apartment is nice and the layout is great. Maintenance is never an issue and the staff are extremely nice, responsive and professional. The clubhouse is beautiful. You will easily notice the complex is constantly upgrading. The pool area, Amazon lockers and parking lot are all up-to-date. The quality of the amenities make you feel modern and appreciative for updated living.
Everything is goodsubmitted by Milla B. - |Recommended: YesI ll invite them and show how is great my place
Good Place to Make Your Homesubmitted by Deborah P. - |Recommended: YesFranklin Commons Apartment-Homes is a great place to live. The rooms are spacious and in an open floor plan. The spacious grounds are well maintained. The maintenance people and the staff are very professional.
Very slow for property updatesubmitted by Olgi D. - |Recommended: NoEver since AION management took over the apartment complex things have gone down. There has been a pot hole taking up a parking spot for the past 6 months, which has been reported to the office by numerous residents and it is still not taken care of. Gym equipment is not updated and continues to break down a lot. Takes a couple of weeks for something to be done. The computer lab had a printer that broke down and when I asked the staff when it was going to be repaired they said that they did not have immediate plans to fix it because they wanted to knock the computer lab out and make the gym bigger. For months - almost a year there was no printer but eventually they came around to fixing it. Last year I took out my trash at 8 02pm and the people collecting the trash left a passive aggressive note at my door. I found this completely unprofessional and rude, especially when I saw them once speeding around the complex and dropping trash off the side of the road at this occurrence I did report it to the office . I do not like the layout of the apartment. I tried putting up a doggy gate in my hallway but I couldn't because the walls are uneven. There's only 1 draw in the kitchen. Maintenance can be a hit or miss. Some orders are taken care of efficiently and immediately. For some orders I have to call maintenance back to fix it again the bathroom ceiling leaks so every couple of months I have to call someone back to fix it put a band-aid on it . The staff at the office are very friendly and do whatever they can in their power to make things right but it seems like they are limited. Before AION management, the staff had more access to things so they were able to take care of things immediately. When I first moved into Franklin Commons it seemed great but when this new company took over there were just more fees and didn't seem very community friendly.
Best community to live with good service accomodationsubmitted by Chinmay M. - |Recommended: YesBest living option
I enjoy it heresubmitted by Lola F. - |Recommended: YesIt's truly effortless.
Reviewsubmitted by Fredrick H. - |Recommended: NoWe love the maintenance staff, only true complaint is the location of the 40 yard dumpsters the after hours dumping and the smell this was never a problem tell the were placed in that location. Put them next to the leasing off and see how long this would last. you can put 50.00 cameras to see who is doing this. Both my wife and I have call the office sent photos of the people nothing was done the same people are still dumping.
Been living here for 3.5 years. good communnitysubmitted by Kairav M. - |Recommended: YesSpacious apartments 1 BHK , plenty of natural light and ventilation. ample of parking space. laundry rooms have recently been dirty and not managed the way they used to be managed before.
Franklin Commonssubmitted by Kathryn C. - |Recommended: YesPrivate entrances are great
Property is well maintained and good community. But rent is expensive and some families are not moving out due to this reason.submitted by Manibabu C. - |Recommended: NoI tell them this is great community but rents are high. I recommended to many friends but they are not interested to move here due to expensive rents.
Love our home.submitted by Jacob S. - |Recommended: YesMostly quite, great location, friendly staff, and safe place to live.
Great location and surroundings with ample parking placesubmitted by Rahul P. - |Recommended: YesGreat open place with new and better staff and also quick response on maintenance.....
Nice, old buildings, but reasonable pricessubmitted by Mara G. - |Recommended: YesNice, good amenities, old buildings, but reasonable prices
A place to call homesubmitted by Samantha - |Recommended: YesMoved in just few months ago, absolutely love my new home. Pool is amazing. Office staff is the best. Looking forward to the annual pool party. My neighbors are also very friendly

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