Ratings & Reviews

Overall Rating

4(56 reviews)83.9% of customers recommend this property

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Resident Reviews

Nice apartment that is on the upswingsubmitted by Eric T. - |Recommended: YesThe apartment is nice and the layout is great. Maintenance is never an issue and the staff are extremely nice, responsive and professional. The clubhouse is beautiful. You will easily notice the complex is constantly upgrading. The pool area, Amazon lockers and parking lot are all up-to-date. The quality of the amenities make you feel modern and appreciative for updated living.
Everything is goodsubmitted by Milla B. - |Recommended: YesI ll invite them and show how is great my place
Good Place to Make Your Homesubmitted by Deborah P. - |Recommended: YesFranklin Commons Apartment-Homes is a great place to live. The rooms are spacious and in an open floor plan. The spacious grounds are well maintained. The maintenance people and the staff are very professional.
Very slow for property updatesubmitted by Olgi D. - |Recommended: NoEver since AION management took over the apartment complex things have gone down. There has been a pot hole taking up a parking spot for the past 6 months, which has been reported to the office by numerous residents and it is still not taken care of. Gym equipment is not updated and continues to break down a lot. Takes a couple of weeks for something to be done. The computer lab had a printer that broke down and when I asked the staff when it was going to be repaired they said that they did not have immediate plans to fix it because they wanted to knock the computer lab out and make the gym bigger. For months - almost a year there was no printer but eventually they came around to fixing it. Last year I took out my trash at 8 02pm and the people collecting the trash left a passive aggressive note at my door. I found this completely unprofessional and rude, especially when I saw them once speeding around the complex and dropping trash off the side of the road at this occurrence I did report it to the office . I do not like the layout of the apartment. I tried putting up a doggy gate in my hallway but I couldn't because the walls are uneven. There's only 1 draw in the kitchen. Maintenance can be a hit or miss. Some orders are taken care of efficiently and immediately. For some orders I have to call maintenance back to fix it again the bathroom ceiling leaks so every couple of months I have to call someone back to fix it put a band-aid on it . The staff at the office are very friendly and do whatever they can in their power to make things right but it seems like they are limited. Before AION management, the staff had more access to things so they were able to take care of things immediately. When I first moved into Franklin Commons it seemed great but when this new company took over there were just more fees and didn't seem very community friendly.
Best community to live with good service accomodationsubmitted by Chinmay M. - |Recommended: YesBest living option

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Franklin Commons, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Franklin Commons, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose