Ratings & Reviews

Overall Rating

4
(143 reviews)
86% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Richard F. - |Recommended: YesI’m happy with my overall living experience — Most of the people are friendly and respectful. It’s generally quiet and a peaceful place to live
submitted by Nathan P. - |Recommended: YesA nice cozy little apartment — Its quiet and the apartments are a nice size
submitted by Marco B. - |Recommended: YesVery nice place to live — I live in Franklin commons for long time I love Franklin commons
submitted by Yarelie V. - |Recommended: YesIt' great. — Nice, quiet, clean community. Office staff are very friendly and helpful.
submitted by Jaime S. - |Recommended: NoDon't get the Old units — I have one of the older non refinished units, I have to say the finishes and appliances are garbage. When I moved in, the Oven and Broiler had NOT been cleaned and my pilot light had gone out resulting in a gas leak in the apartment on move in day. Since then I continue to have issues with the pilot burning out after I use the stove. A few weeks later we had a cold snap and when I went to use the heater in the unit, I had none. Both times someone came out quickly to fix the issue, but I've learned to relight my pilot on the stove now. If you are getting home any time after 5pm good luck finding parking anywhere near your unit. And if you leave for something your spot will be gone in under 10min. There has been trash behind my apartment since I moved in, some downed tree limbs and some old plant pots its been almost 2 months and the lawn crew mows around everything but never picks it up. The amount of space in the unit is great The Gym is OK, and I'm sure during non Coivd time the community seems to be a fun place. I just wish I could come home and not have to park on the other side of the complex with groceries. Simple assigned parking would make this so much more simple.
submitted by Jillian T. - |Recommended: NoConstant Maintenance problems and Management doesn’t care — Only move here if you don’t mind constantly hunting down the maintenance office and being let down every time. As I type this, we have no heat and no one cares. Do not move here without an in-person tour. Virtual tours mask problems. I was not given my key until I signed the lease. The apartment was full of dead bugs plus living ants in the shower, broken A C, smelled like curry, and had paint spilled all over the patio. I was told the apartment was an “Updated Unit,” but our bathroom sink is full of cracks and all bathroom fixtures were corroded. The kitchen countertop, appliances and cabinets are new, but installed poorly. The new fridge created a hole in the wall every time you opened it. The cabinets do not stay closed. Poorly installed carpet stabs your feet with tacks in certain areas. Within 3 months of living here, we had a huge leak in the kitchen where heavy rain was coming inside, our bathtub and toilet filled with raw sewage for a day, and our kitchen sink overflowed from the neighboring apartment’s plumbing. I had to empty 40 buckets of water from the sink incident and make 4 emergency maintenance calls before help arrived. During the sewage problem, we had to live in toxic conditions for the whole day before it was handled. It smelled like a monkey exhibit at the zoo. Even when I put in emergency work orders, they move at a snails pace and show no concern for their lack of efficiency or poor communication. In fact, the after hours answering service said they’ve never had any other apartment communities avoid their calls for over an hour, let alone three. That’s right, it took over 3 hours and 12 phone calls to get ahold of any of the three maintenance supervisors or staff. It has now been over 12 hours since I reported no heat, and I have not gotten an update, despite asking for one several times. Leasing staff and maintenance staff try to dodge questions or give excuses instead of solving problems. If you don’t mind hunting down maintenance with several phone calls, living in unsafe and toxic conditions, or constantly being ignored and let down, this is the perfect place for you
submitted by Chloe H. - |Recommended: YesNa — na
submitted by Santosh M. - |Recommended: YesAwesome It has improved a lot — I never recommended my friends to rent a property other than Franklin Commons. This property is in the center of the city and 90 percent of the stores
submitted by Kelly E. - |Recommended: YesBest place to live and beautiful spacious apartments — I moved in June this year and I honestly could not be happier My apartment is beautiful, bright and spacious. The management office and maintenance team are wonderful If you are looking for a great place to live come check Franklin Commons out. You will not be disappointed.
submitted by Rupak B. - |Recommended: YesGood overall. — nice locality
submitted by Melanie R. - |Recommended: YesReview — Yes I like where I live. I do not like that there is never parking. I do not like that there are so many tress on the property, preferably the one directly out back of me. I do like the size inside and layout.
submitted by Paul B. - |Recommended: YesNice roomy apartment poor parking — I love my apartment. It’s the perfect size for me but the upstairs neighbor sounds like Bigfoot and parking after 5 pm is a nightmare.
submitted by Alexandra F. - |Recommended: YesVery good community, noisy neighbors though. — It’s a good community, friendly staff, but noncompliant neighbors when addressing the noise issue with them.
submitted by Mohana S. - |Recommended: YesSafe and comfortable accomodation — We felt safe, peace and clean environment in staying here
submitted by Ulyana Z. - |Recommended: YesGood community — Calm

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Franklin Commons Apartment Homes, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Franklin Commons Apartment Homes, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose