Ratings & Reviews

Overall Rating

4(98 reviews)85.7% of customers recommend this property

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Resident Reviews

submitted by William K. - |Recommended: YesGreat community to live in, but a tad expensive — The floor and walls of my apartment are pretty thin so you can feel and hear your neighbors having a conversation. Also, not sure if this applies to other upstairs apartments, but the floor underneath the carpeting in some spots seem to be made of a thin plywood or something. Specific spots on the floor of my apartment creak and depress more than others when stepped on. Also, my shower will rain boiling water onto me when one of my neighbors is flushing their toilet using the apartment building's cold water . Besides the minor complaints, it's a great community to live in. But I pay for amenities that I don't really use too often, so it feels expensive.
submitted by Vijay B. - |Recommended: YesGood but lot of improvements required — Good but lot of improvements required
response from property -Thank you for taking time out of your busy schedule and letting us know how we can improve. I would love to schedule some time to speak with you and discuss the specifics. Please let me know if there is a specific date and time that works for you to discuss.
submitted by James K. - |Recommended: YesNice place, conveniently located, several amenities on property included. — Okay for the most part...few issues with maintenance and it is not a cheap place to live. However, it is pet friendly and very conveniently located close to I95, Street Road The pool, gym, dog park, and sport areas tennis courts, park for kids are included and kept nice. Parking is not always easy but for the most part you can usually find a close place. The staff is very nice as well.
response from property -We always appreciate feedback, especially so we can go and better serve or residents. Thank you for your your review!
submitted by Shelley E. - |Recommended: YesI love it doesn't feel like apartment living. Its a neighborhood community feeling. Your own home — I love it I like the private entrance, washer and dryer. Mail drops inside my apartment. Private patio, close parking, the most living space for the money in the area. Dog friendly, grounds are kept very nice. Great experience with the office staff, only moved in 6 weeks ago and they know me by name when I walk in. I would highly recommend Franklin Commons Shelley Eckert
response from property -It is wonderful to hear you are so happy with your decision to move to Franklin Commons. We are happy that you are one of our residents. We appreciate any all feedback as it will help us grow and provide better customer service to all of our residents. Please let us know if you need anything. Thank You Again, Jamie Sellers Franklin Commons Real Estate Manager
submitted by Ali M. - |Recommended: YesGood residential property to live — Very good neighborhood and staff is very supportive
response from property -Thank you for taking time to submit such a positive review. We appreciate any all feedback as it will help us grow and provide better customer service to all of our residents. Please let us know if you need anything. Thank You Again, Jamie Sellers Franklin Commons Real Estate Manager
submitted by Renan P. - |Recommended: NoNot greatest value — Apartment is conveniently located for commuters and the neighborhood is safe. The apartment is spacious and utilizes an effective layout. Parking availability is limited along Oriole Drive. Apartment fixtures are mediocre at best - Closet Doors fall off their hinges, the sinks sometimes spray water. Maintenance has come to fix both the closet doors and sink. The closet door still frequently falls off its hinges and the sink is now in worse condition than before. The walls are thin and you can often hear your neighbors clearly. The greatest value for this property is for commuters. Otherwise, this property's offerings for price have been lacking compared to its competitors in and outside of Philadelphia.
submitted by Robert R. - |Recommended: NoTrailer Trash — the grounds are like a trailer trash community littered with trash. the dumpster areas are always messy especially Oriole drive South that dumpster has trash loaded all over it and all kinds of discarded furniture. there are cabs for tractor trailers parked on the grounds, nails all over the place, vehicles parked on the road on Penguin Drive where they shouldn't be. the road where the lighting struck the building has nails, rocks construction debris and dirt. the construction worker in the white van the guy with half his teeth missing doing the remodels drives 40 mph around the parking lots. this is clearly not an apartment a luxury complex but a trailer park rent should be no more than 900 per unit
submitted by Gerald M. - |Recommended: NoIts really great. The staff are excellent — They have the best maintenance staff
submitted by Juliana W. - |Recommended: YesBeautiful community — Lovely place great for a family.
submitted by Jane A. - |Recommended: YesDo not know what this question is , or was not complete — Location is excellent . The structure is good with views front and back . Staff are very helpful and kind .
submitted by John M. - |Recommended: YesIt's nice the staff and residents are friendly — It's great theres plenty to do around here
submitted by Militza P. - |Recommended: YesBeautifull property but too many restrictions. — Rent is very high, things don't get fix professionally. I can prove it.
submitted by Mike U. - |Recommended: YesNon-responded to requests — My phone calls are routed to a third party agency who consistently responds with we will relay this information to the office this has recently started happening repeatedly
submitted by John U. - |Recommended: YesNice place with plenty of room for improvements. — Id tell them yes for sure Ive already referred someone and he enjoys the place.
submitted by Stephen D. - |Recommended: YesNice quaint Property — Bountiful amenities yet relaxed environment.

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