Ratings & Reviews

Overall Rating

4(106 reviews)84.9% of customers recommend this property

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Resident Reviews

submitted by Paresh M. - |Recommended: YesGood apartments nice place — 100percent
response from property -Thank You Paresh! We really appreciate you taking the time to submit this amazing 5 star review. Thanks Again, Jamie Sellers Franklin Commons
submitted by Susan G. - |Recommended: YesI have been disappointed in some of the management changes. — It is better then some, being a single female I love the valet trash system. The parking is not always the best. The management is not always the best. They definitely do not care in the end.
submitted by Sankar G. - |Recommended: YesOverall it is ok to be here — good atmosphere.
submitted by Amor D. - |Recommended: YesClean and Beautiful — Always clean you dnt see any trash in their parking lot. Nice neighbors awesome services at the office and the apartments are beautiful and fancy.
submitted by Sophak P. - |Recommended: YesExcellent place to live — I love living at Franklin Commons. The staff is super friendly, they respond quickly, and are very attentive. My neighbors are friendly. Other than the family living above me making too much noise sometimes and their kid always running around, I don’t really have any complaints.
submitted by Emily R. - |Recommended: YesNice place — Staff are super helpful. Especially all the girls who work at the front office. Maintenance request completed in a timely fashion. The grounds are clean for the most part. The apartment may benefit with cigarette disposal bins because there tends to be a build up of discarded cigarettes butts on the property.
submitted by Dante A. - |Recommended: NoIt’s alright here — It is nice, maintenance doesn't do their work, you’ll call them over the same thing multiple times before it gets fixed right, and it is WAY TOO EXPENSIVE for the quality of living, not that its bad, it is just not worth paying the amount of money they are asking, and the neighbors are nosey and do not mind their own business
submitted by Mary S. - |Recommended: NoMy First year was fine...downhill since then — The garbage rules are not being followed. I can hear the neighbors upstairs to the point of my sanity being challenged. The rent just keeps going up. The laundry is closed, and the referenced map has fallen down. I hope you are fixing up the laundry room because it was awful. Four floods, my newly refurbished apartment has warped cabinets, damp ceilings, terrible drywall patching.
submitted by William K. - |Recommended: YesGreat community to live in, but a tad expensive — The floor and walls of my apartment are pretty thin so you can feel and hear your neighbors having a conversation. Also, not sure if this applies to other upstairs apartments, but the floor underneath the carpeting in some spots seem to be made of a thin plywood or something. Specific spots on the floor of my apartment creak and depress more than others when stepped on. Also, my shower will rain boiling water onto me when one of my neighbors is flushing their toilet using the apartment building's cold water . Besides the minor complaints, it's a great community to live in. But I pay for amenities that I don't really use too often, so it feels expensive.
submitted by Vijay B. - |Recommended: YesGood but lot of improvements required — Good but lot of improvements required
response from property -Thank you for taking time out of your busy schedule and letting us know how we can improve. I would love to schedule some time to speak with you and discuss the specifics. Please let me know if there is a specific date and time that works for you to discuss.
submitted by James K. - |Recommended: YesNice place, conveniently located, several amenities on property included. — Okay for the most part...few issues with maintenance and it is not a cheap place to live. However, it is pet friendly and very conveniently located close to I95, Street Road The pool, gym, dog park, and sport areas tennis courts, park for kids are included and kept nice. Parking is not always easy but for the most part you can usually find a close place. The staff is very nice as well.
response from property -We always appreciate feedback, especially so we can go and better serve or residents. Thank you for your your review!
submitted by Shelley E. - |Recommended: YesI love it doesn't feel like apartment living. Its a neighborhood community feeling. Your own home — I love it I like the private entrance, washer and dryer. Mail drops inside my apartment. Private patio, close parking, the most living space for the money in the area. Dog friendly, grounds are kept very nice. Great experience with the office staff, only moved in 6 weeks ago and they know me by name when I walk in. I would highly recommend Franklin Commons Shelley Eckert
response from property -It is wonderful to hear you are so happy with your decision to move to Franklin Commons. We are happy that you are one of our residents. We appreciate any all feedback as it will help us grow and provide better customer service to all of our residents. Please let us know if you need anything. Thank You Again, Jamie Sellers Franklin Commons Real Estate Manager
submitted by Ali M. - |Recommended: YesGood residential property to live — Very good neighborhood and staff is very supportive
response from property -Thank you for taking time to submit such a positive review. We appreciate any all feedback as it will help us grow and provide better customer service to all of our residents. Please let us know if you need anything. Thank You Again, Jamie Sellers Franklin Commons Real Estate Manager
submitted by Renan P. - |Recommended: NoNot greatest value — Apartment is conveniently located for commuters and the neighborhood is safe. The apartment is spacious and utilizes an effective layout. Parking availability is limited along Oriole Drive. Apartment fixtures are mediocre at best - Closet Doors fall off their hinges, the sinks sometimes spray water. Maintenance has come to fix both the closet doors and sink. The closet door still frequently falls off its hinges and the sink is now in worse condition than before. The walls are thin and you can often hear your neighbors clearly. The greatest value for this property is for commuters. Otherwise, this property's offerings for price have been lacking compared to its competitors in and outside of Philadelphia.
submitted by Robert R. - |Recommended: NoTrailer Trash — the grounds are like a trailer trash community littered with trash. the dumpster areas are always messy especially Oriole drive South that dumpster has trash loaded all over it and all kinds of discarded furniture. there are cabs for tractor trailers parked on the grounds, nails all over the place, vehicles parked on the road on Penguin Drive where they shouldn't be. the road where the lighting struck the building has nails, rocks construction debris and dirt. the construction worker in the white van the guy with half his teeth missing doing the remodels drives 40 mph around the parking lots. this is clearly not an apartment a luxury complex but a trailer park rent should be no more than 900 per unit

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